Support
Camera and microphone
Open your device settings, select PastCam, and allow Camera and Microphone access. The microphone may be active while the camera is open. Audio is saved only while you record a video.
Saving and sharing
New captures and converted files first appear in PastCam’s local Gallery. Open an item and choose Save or Share. Saving requires Photos access.
Items that exist only in PastCam’s Gallery are removed if you delete the app.
Converter
The Converter is included with PastCam Pro. It accepts photos and videos, leaves the original untouched, and saves the converted result to the Gallery.
Long videos need extra free storage while processing. If conversion reports low space, free storage and try again.
Plans and Restore
If subscription plans do not load, check your connection and tap Try again.
To restore an active plan, open PastCam Settings and choose Restore purchases. Use the same store account used for the original purchase. If the plan still does not unlock, close and reopen PastCam before contacting us.
Contact
Email mail@pastcams.com.
Include your PastCam version from Settings, device software version, what you tapped or selected, and the exact message shown. Do not attach private media unless you choose to and it is needed to explain the issue.